16 Jobs in Phoenix, AZ
Vaco Technology is Hiring a Desktop Support Technician Near Phoenix, AZ
Job Details
- Providing IT assistance to staff and employees.
- Training end-users on hardware functionality and software programs.
- Resolving user issues effectively and in a timely manner.
- Monitoring hardware, software, and system performance metrics.
- Updating computer software as well as upgrading hardware and systems as needed.
- Documenting processes and technical knowledge.
- Performing diagnostic tests and proper troubleshooting.
- Keeping track of technological advancements and trends in IT support.
- Consulting with IT managers, other team members, 3rd party vendors and other departments across the organizations as required.
- 2-5 years of experience as an IT support specialist.
- Exceptional ability to provide technical support and resolve queries with the highest emphasis on customer service.
- In-depth knowledge of computer hardware and software.
- Entry level knowledge of Networks is a bonus.
- Ability to determine IT needs and train end-users.
- Proficiency in IT helpdesk software.
- Experience in documenting processes.
- Exceptional interpersonal and communication skills.
Job Summary
Full Time
$56k-71k (estimate)
05/04/2024
07/03/2024
vacotechnology.com
Carmel, TN
25 - 50
Related Companies
The job skills required for Desktop Support Technician include Technical Support, Computer Hardware, IT Support, Consulting, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
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Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
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Perform upgrades and configuration of desktop and related peripherals.
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Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
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The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
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